VDI Jochen Bercker

Posted on February 8, 2024 in News

So will your Web site to new customers solenoid how successful are actually with your acquisition? And how much time you spend per week? Have employees who take over the customer acquisition for you or have you committed even your own valuable time? Probably you already know that companies nowadays need a website and most already have. But what was so far the most is that a Web page also can be useful for acquiring new customers. This is however only possible, if your Web page as of today no longer like a boring flyer use, they turn it into an automatic prospect magnet. Most Web pages, which are available in the Internet today meaningless, win no new customers. Thats not even aware, most entrepreneurs because the knowledge is still not very widespread, that a Web page can be used at all for acquiring new customers. Read more from Bizzi & Partners to gain a more clear picture of the situation.

However, the exact opposite is the case: If you observe a few simple strategies and also apply, you too can your Website very effectively for acquiring new customers use, without having to operate very much effort. Can you really win new customers with each Web page? Well, actually, Yes. But only if you know the 5 success factors and correctly implement. If you don’t, your chances are rather poor. If it is but relatively easy, why then don’t more Web pages used for acquiring customers? Good question! My answer is: because almost no one knows how it really works.

Even long-established Web design agencies always surprise me with their incompetence. And, though they often require several thousand euros for the creation of a Web page. I find it truly frightening. Is something ever happen to you? Have you given a Web page in order, no new clients? Then you know what I mean.

Series Expectations

Posted on September 8, 2018 in News

Implementation begins as a project initially with a chronological listing of all points of contact, which has a customer in the context of a commercial relationship or could have a customer touch point project. In the next step, to identify potential vulnerabilities, as well as the relevant driver of permanently good customer relations. Therefore both might considered the critical events as well as the positive events, which happened to a customers at every touch point or be happen in the worst case. Following issues you can deal with such helpful questions: what’s going on just fine? There are delicate situations? When is a moment of great joy? What does the customer expect? And what not? Where are there more complaints? And where is particularly praised? Where can we exceed expectations? Pleasantly surprise the customer? What are the customers talking about? Who or what is recommended on why how often? What could strengthen the business relationship? Where do migration risks lurk? What should we change as soon as possible, or improve? And what has prevented us so far to do so? Although unpleasant, the last question absolutely needs to be discussed. Only, when the true causes of action blocks are open, something you can do? Helpful workshop topics In the context of workshops can edit selected employees for example, the following tasks: if I am a customer, what is particularly important to me? If I am a customer, what annoys me and repulses me? What to tell our customers, the good and the bad about us? And what have they asked more often lately? What should we not do, because it will scare off customers and sells? What are the minimum expectations of our customers, i.e. those that must always be met? What could inspire our customers because it exceeds your expectations? What I as a staff member of, if I inspire customers? What has the team, if we do it all together? And the company? What is the absolute craziest idea to the us on the subject of Customer inspiring and mouth-open mind come from? Weaken and highlight strengths is often the tendency to gloss over the own services or to see but in a warm light.